PERSONAL DATA PROTECTION POLICY
At Livos Canada, we take the protection of your personal information seriously. We are committed to ensuring the highest level of protection for your personal data in compliance with applicable regulations. To this end, we have implemented an effective policy to protect the company’s data and the personal data it processes.
What personal data does Livos Canada collect?
Livos Canada may collect personal data in various ways. We only collect the data necessary for business needs and for which you have given your consent. The different categories of data collected are as follows:
Identification data (name, first name)
Contact data (postal or electronic address)
Usage data (web pages and products viewed, searches and requests made)
Connection and navigation data (IP address, connection identifier, location)
Commercial data (order history, invoices, complaints)
Why do we collect data?
Livos Canada will use your personal data mainly for the following purposes:
Price proposals
As part of contract execution: order management and customer relationship, customer account management and authentication, payment of the order, communications with the customer, management of unpaid bills
For commercial and prospecting purposes: targeting of advertising messages, enrichment, and enhancement of the customer/prospect database.
What is the duration of data retention?
We only keep your data for the time necessary to achieve the purposes mentioned above or to enable us to meet our legal obligations.
Who are the recipients?
Your personal data may be processed by authorized personnel of LIVOS CANADA. In some cases, identification and contact data may be transmitted to subcontractors or suppliers for the purpose of carrying out services related to your order with LIVOS CANADA. We have ensured that our various partners comply with the personal data protection law in their business.
What are your rights?
You have the right to access, rectify, delete, or limit the processing of your personal data. You also have the right to object to the processing of your personal data and to data portability. To exercise these rights, please contact us at pbaril@livos.ca
You can exercise your rights at any time by writing to:
LIVOS CANADA / 20 route Goulet / Proulxville / Qc or by email at the following address pbaril@livos.ca
Responsible for the protection of personal information: Patrice Baril
We hope this policy has provided you with a clear understanding of how we collect, use, and protect your personal data. If you have any questions or concerns, please don’t hesitate to contact us